For orders over 70 euros
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply log in to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
PMU Cooling Gel 33ml is an effective solution for pain relief during permanent makeup treatments. This product is formulated with water, menthol, and other selected ingredients that provide a cooling and soothing effect on the skin. Its structure includes Hydroxyethyl Cellulose and Tetrasodium EDTA, along with preservatives such as Methylparaben and Propylparaben, ensuring high quality and safety. Ideal for professional use, this gel is a must-have for professionals in the PMU sector.
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