For orders over 70 euros
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply log in to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
The "Brown Haired Brow" pigment is the ideal choice for those who want natural and well-defined eyebrows. This high-quality pigment is perfect for permanent eyebrow makeup, offering a versatile brown shade that suits different hair colors. Its formula guarantees a long-lasting and uniform color. To maintain the quality of the pigment, it is essential to follow the method of preservation, keeping it at temperatures between 10 and 30 degrees, to avoid changes in the chemical composition.
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